Steady Labs LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, place an order, contact customer support, or otherwise interact with our services.

By using this website, you acknowledge the practices described in this Privacy Policy. Please review this page carefully before submitting personal information.

1.     Information We Collect

We may collect information that you provide directly to us, including:

• Full name
• Email address
• Telephone number
• Billing and shipping address
• Account login information

• Order and transaction details
• Customer-support communications
• Business, laboratory, or institutional information
• Verification information required to process an order

We may also collect information automatically when you use the website, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Referral source
• Time spent on the website
• Cookie identifiers
• Website interaction and performance data

We do not intentionally request medical records, patient information, treatment details, or personal health information through this website.

2.     How We Use Personal Information

We may use collected information to:

• Process, verify, and fulfill orders
• Create and manage customer accounts
• Provide order confirmations and shipping updates
• Respond to questions and support requests
• Maintain website security and prevent fraud
• Improve website functionality and customer experience
• Keep appropriate transaction and business records
• Communicate policy, service, or account updates
• Enforce our Terms and Conditions
• Comply with legal and regulatory obligations
• Evaluate whether an order meets applicable research-use requirements

Marketing messages will only be sent where permitted or where consent has been provided. You may unsubscribe from promotional emails by using the link included in the message.

3.     Research-Use and Order Verification

Products displayed on this website are intended strictly for laboratory research. We may request business, institutional, professional, or intended-use information when reasonably necessary to review an order.

Information collected for verification may be used to:

• Confirm customer eligibility
• Review unusual or high-risk transactions
• Prevent prohibited purchases
• Maintain research-use compliance records
• Respond to payment disputes or legal requests

Providing verification information does not guarantee that an order will be accepted. We may refuse or cancel an order where required for legal, security, compliance, or operational reasons.

4.  Payment Information

Payments may be processed by independent payment service providers. Steady Labs LLC may receive limited transaction information, such as payment status, billing details, transaction reference, and the final digits of a payment card.

Complete payment card information is generally collected and processed directly by the payment provider and is subject to that provider’s privacy and security practices. We encourage customers to review the payment provider’s privacy policy before completing a transaction.

5.  Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to:

• Keep the website functioning properly
• Remember account or cart preferences
• Support secure checkout
• Measure traffic and website performance
• Identify technical problems
• Understand how visitors use the website
• Improve content and navigation

You may control cookies through your browser settings or an available

cookie-consent tool. Disabling certain cookies may affect website functionality, account access, or checkout features.

6.  Analytics and Third-Party Technologies

We may use analytics providers to understand website traffic, visitor behavior, device information, and page performance. These providers may collect information through cookies or similar technologies.

Third-party tools operate under their own privacy policies. Steady Labs LLC does not control how an independent service provider handles information outside the services it performs for us.

7.    How We Share Information

We may disclose personal information to trusted service providers that assist with:

• Payment processing
• Website hosting
• Order fulfillment
• Shipping and delivery
• Email communications
• Customer support
• Fraud prevention
• Website analytics
• Data storage and security
• Professional, accounting, or legal services

These providers receive information only as reasonably necessary to perform their services.

We may also disclose information:

• To comply with a law, court order, subpoena, or lawful request
• To protect our rights, customers, systems, or property
• To investigate fraud, misuse, or security incidents
• In connection with a merger, acquisition, financing, reorganization, or sale of business assets
• With your direction or consent

We do not sell personal information for direct monetary payment. However, certain advertising or analytics technologies may be treated as “sharing” under some privacy laws. Applicable opt-out choices will be provided where required.

8. Shipping Providers

To deliver an order, we may share necessary information with shipping carriers, fulfillment partners, logistics providers, customs authorities, or delivery services.

This information may include your name, delivery address, telephone number, email address, order reference, and shipment details. Shipping providers process information according to their own privacy practices.

9.  Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders and provide services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet tax, accounting, compliance, and legal obligations

Retention periods may differ depending on the type of information and the purpose for which it was collected. Information may be deleted, anonymized, or securely archived when it is no longer required.

10.  Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, alteration, disclosure, or misuse.

These measures may include access controls, secure connections, account protections, monitoring, and restricted internal access. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their passwords and account credentials. Please contact us promptly if you believe your account has been accessed without authorization.

11.  Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of information you provided
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Appeal a decision relating to a privacy request
• Opt out of certain data sharing where required by law

To submit a request, contact us using the details listed below. We may need to verify your identity before completing the request.

Certain information may be retained where required for legal,

fraud-prevention, transaction, accounting, security, or compliance purposes.

12.  California Privacy Choices

California residents may have additional rights concerning access, correction, deletion, and certain uses or disclosures of personal information.

Where applicable, users may also request information regarding categories of personal information collected, the purposes for collection, and categories of third parties receiving that information.

Steady Labs LLC will not unlawfully discriminate against a customer for exercising an applicable privacy right.

13.  International Visitors

Our website may be accessible from countries outside the location where our systems or service providers operate. Personal information may therefore be transferred to and processed in jurisdictions with different privacy laws.

By using the website and submitting information, you understand that information may be processed in other jurisdictions, subject to applicable safeguards and legal requirements.

14.  Children’s Privacy

This website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

If we learn that personal information has been submitted by a child, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided information should contact us promptly.

15. External Links

Our website may contain links to third-party websites, platforms, payment providers, laboratories, or other services.

Steady Labs LLC is not responsible for the privacy, content, security, or data-handling practices of third parties. Review the privacy policy of each external website before providing personal information.

16. Email and Electronic Communications

When you provide an email address, we may send transactional communications relating to:

• Account activity
• Order confirmation
• Payment status
• Shipping updates
• Customer-support requests
• Security notifications
• Policy or service changes

Transactional messages may still be sent when necessary even after you unsubscribe from promotional communications.

17. Do Not Track Signals

Some browsers provide “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, our website may not respond to every browser-based Do Not Track request.

Where required, we will honor applicable consent or opt-out mechanisms provided through the website.

18. Business Transfers

If Steady Labs LLC is involved in a merger, acquisition, restructuring, financing, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.

Any successor organization may continue to process information in accordance with this Privacy Policy, unless users are notified otherwise

19.  Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, service providers, security procedures, or legal obligations.

The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the website after an update indicates acknowledgment of the revised policy.

20.   Contact Us

Questions, privacy requests, or concerns may be submitted using the following details: Steady Labs LLC

Email: steadylabs@gmail.com

Phone: (786) 439-6580​]

Address: 1989 NE 147 ST, NORTH MIAMI, FL 33181

Website: https://steadylabsmiami.com

Please include “Privacy Request” in the subject line and provide enough information for us to identify and respond to your request.

Research-Use Notice

All products offered by Steady labs are supplied strictly for laboratory research use.

Not for human or veterinary use. Not intended to diagnose, treat, cure, or prevent any disease.

This Privacy Policy is a general website template and should be reviewed by a qualified legal professional before publication, especially where the business serves customers across multiple states or countries.